• Items exchanged must be in good condition in their original packing and not used.
• Please keep your receipt for exchange of goods within 14 days.
• Return method must be the same as payment method.
• The return value will be the same amount as mentioned in the receipt.
• Items can be exchanged with another in a same amount.
• Fresh food products will be exchanged within 24 hours of purchase.
• All lingerie/underwear cannot be returned after purchase under any condition.
• Own label Products can be returned without invoice as long as they are in their original condition and packing.

Mall of Arabia- 6 Oct
     Weekdays: 9:00AM - 1:00AM
     Weekends: 9:00 AM - 2:00 AM

City Scape Mall- 6 Oct
     10:00AM - 12:00AM

Galaxy Mall- Haram
    Weekdays 9:00 AM – 1:00 AM
    Weekends: 9:00 Am - 2 AM

Mokattam
     9:00AM – 1:00 AM

Maxim Mall - New Cairo
    9:00AM – 1:00AM

Arena Mall – New Cairo
     9:00AM – 1:00AM

Alexandria
    Weekdays 9:00AM – 1:00AM
    Weekends: 9:00 AM- 2:00 AM

Senzo Mall - Hurghada
    10:00AM – 1:00AM

Seven Stars Mall - Hurghada
    9:00AM – 1:00AM

City Scape Mall- Minya
    9:00AM – 12:00AM

ِِMazar Mall
    9:00AM – 1:00AM

Our delivery service is available for heavy and oversized appliances only for the time being

Our online shopping service is soon to be launched

To get to know more about our loyalty program, please check the Collect & Win page.
As for your points balance, you can find it recorded on your purchasing invoice, and can also check it from our website and our mobile app

Now CIB credit card users will be able to pay for their purchases with a low fee installment plan from all Spinneys branches 

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